
Terra Durbin
MS Psych, MHA, QDDP, SCL IDP
Owner/ED/Case Manager
terradurbin@qualitycareky.com
Holds a Masters in Health Administration, QDDP, SCL IDP. Served individuals with intellectual and developmental disabilities for over 10 years in various capacities.

Carlinda Ricketts
BS
Operations Director
carlindaricketts@qualitycareky.com
Carlinda holds a Bachelor's of Science in Child and Family Studies. She has over 20 yrs experience in Operations management.

April Frost-Crowe
LSQ, QDDP, SCL IDP
Program Director/CM
aprilcrowe1@qualitycareky.com
Holds a Bachelors in social work, is a QDDP, and an SCL IDP. April has over 10 years’ experience working directly with individuals with intellectual and developmental disabilities.

Matt Barnes
MA, Board Certified Behavior Analyst
Clinical Director / Behavior Specialist
mattbarnes@qualitycareky.com
Holds a Masters in Applied Behavior Analysis with over 16 years’ experience serving individuals with intellectual and developmental disabilities.

Glenna Daff
BS
Therapy Coordinator
glennadaff@qualitycareky.com
She has a bachelor's in recreational therapy and has over 20 years experience servicing various populations with the last 10 years being in direct IDD services.

Lee Ann Honaker
BS, QDDP, SCL, IDP
Waiver Compliance Director
leeannhonaker@qualitycareky.com
Lee Ann has over 15 years experience serving individuals within the SCL waiver through many different capacities. Lee Ann has sound knowledge of regulation and waiver compliance.
Contractors
We work with many talented contractors to provide care to the people who are important to you:
Behavior Specialist
Julia Robinson, PhD
juliarobinson@qualitycareky.com
Garry Clark, MA
Amy Jett
Joshua Tornstrom
joshtornstrom@qualitycareky.com
Kristi Watkins
kristiwatkins@qualitycareky.com
Elizabeth Crilly
elizabethcrilly@qualitycareky.com
Jeff Bradford
Person-centered Coach
Lynn Hall
Jeannie Lanigan
jeannielanigan@qualitycareky.com
Jody Masters
Tashina Davis
tashinadavis@qualitycareky.com
Jessica Jones
jessicajones@qualitycareky.com
Whitney Alfrey
whitneyalfrey@qualitycareky.com
Brittany Esquivel
brittanyesquivel@qualitycareky.com
Amber Courtney
ambercourtney@qualitycareky.com
Karel Churchill
karelchurchill@qualitycareky.com
Rebecca Watson
rebeccawatson@qualitycareky.com
Kathy Fitzpatrick
kathyfitzpatrick@qualitycareky.com
Shawni Droege
shawnidroege@qualitycareky.com
Andrea Droege
andreadroege@qualitycareky.com
Nicolee Flannery
nicoleeflannery@qualitycareky.com
Carly Roberto
Therapy Services
Quality Care sub-contracts with several highly qualified speech and occupational therapist.
Glenna Daff, BS
Community Access Specialist
Samantha Love
samanthalove@qualitycareky.com
Michelle Coontz
michellecoontz@qualitycareky.com
Jessica Saylor
jessicasaylor@qualitycareky.com
Sharon Perkins
sharonperkins@qualitycareky.com
Paige Bottom
Mary Keeys
Stephanie Luttrell
stephanieluttrell@qualitycareky.com
Donna Jimenez
donnajimenez@qualitycareky.com
Kristin Anderson
kristinanderson@qualitycareky.com
Erin Johnston
Community Guide Services
Billing Specialist
Susan Young
Kristie Payne
Direct Support Services
Kayla Blevins
kaylablevins@qualitycareky.com
Morgan Saylor
morgansaylor@qualitycareky.com
Zachary Guy
Carol Clem
Andrea Droege
andreadroege@qualitycareky.com
Devon VanHooser
devonvanhooser@qualitycareky.com
Sierra Mills
Marcus Short
Carly Roberto
carlyroberto@qualitycareky.com
Stephen Carroll
stephencarroll@qualitycareky.com
Holly Davis
Paige Hollenbeck
paigehollenbeck@qualitycareky.com
Joseph Guy
Keith Boyle
Team Promise:
Quality Care management team and all of our staff promise participants and families that Quality Care will exceed your expectations, and that care will always be provided with the highest of quality!